CH 07 Support · Installation
Up and running in five minutes.
Select your device and follow the steps. No technical expertise is required—and if you get stuck, we’re available 24/7.
Find the guide for your deviceWhat you need
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Internet
At least 20 Mbit/s.
Check your speed (öppnar Bredbandskollen) -
One device
TV, TV box, mobile, or computer.
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Welcome email
It contains your username and password. Not a customer yet? Buy here..
01 Guides
Select your device.
Samsung & LG Smart TV
Tizen (Samsung) and webOS (LG)
- Open the app storeSamsung: Press Home and select Apps. LG: open the LG Content Store.
- Search for the appSearch for SmartOne IPTV and select Install.
- Launch the appSave your TV MAC.
- Upload your playlistOpen the page → Select M3U Playlist → Enter your TV MAC address → Optional: Playlist name → Paste your M3U link → Paste your EPG link → Click Add Playlist.
- Load the listRestart the app. It may take a moment the first time. After that, you’re all set to browse channels.
Tip: SmartOne IPTV offers a 15-day free trial. Available for purchase for 1 year or lifetime.. IBO Player is another app we recommend.
Android TV & Google TV
Includes Chromecast with Google TV, Nvidia Shield, and Android TVs.
- Open Google PlayGo to Apps on the home screen and select Google Play Store.
- Install the appSearch for TiviMate and select Install.
- Open TiviMateAdd playlist → Select Xtream Codes → Enter server address, username, and password → Check "Include VOD" → Proceed
- Load the listIt may take a moment the first time. Once finished, proceed. Then you're all set to start channel surfing.
Tip: TiviMate is our top recommendation. Live channels are free, but Premium is required to unlock additional settings, movies, and series. Available for purchase for 1 year or lifetime for 5 devices at tivimate.com
Apple TV
Apple TV HD and Apple TV 4K
- Open the App StoreSelect the App Store on the home screen and go to Search.
- Download the appSearch for Perfect IPTV Player and select Download.
- Open Perfect IPTV PlayerTap "Add Playlist" → Look for "Add Xtream-Codes API?" → Enter a name of your choice, the server address, username, and password → Proceed.
- Load the listIt may take a moment the first time. Once finished, proceed. Then you're all set to start channel surfing.
Tip: No need to type using the remote. When the keyboard appears on the TV, a notification pops up on your iPhone—type there instead.
Amazon Fire TV
Fire TV Stick, Stick 4K and Fire TV Cube
- Install DownloaderStep-by-step for the Downloader app
- Install TiviMateStep-by-step for the TiviMate app
- Open TiviMateAdd playlist → Select Xtream Codes → Enter server address, username, and password → Check "Include VOD" → Proceed
- Load the listIt may take a moment the first time. Once finished, proceed. Then you're all set to start channel surfing.
Tip: TiviMate is our top recommendation. Live channels are free, but Premium is required to unlock additional settings, movies, and series. Available for purchase for 1 year or lifetime for 5 devices at tivimate.com
iPhone & iPad
iOS and iPadOS
- Open the App StoreSelect the App Store on the home screen and go to Search.
- Download the appSearch for Perfect IPTV Player and select Download.
- Open Perfect IPTV PlayerTap "Add Playlist" → Look for "Add Xtream-Codes API?" → Enter a name of your choice, the server address, username, and password → Proceed.
- Load the listIt may take a moment the first time. Once finished, proceed. Then you're all set to start channel surfing.
Tip: Check your phone over Wi-Fi whenever you can. An hour of HD video often consumes several gigabytes of mobile data.
Android mobile & tablet
Android phones and tablets
- Open Google PlayTap the search bar at the top.
- Install the appSearch for OTT Navigator IPTV and tap Install.
- Open OTT NavigatorTap Settings → Tap Add New Playlist → Switch to the Xtream Codes tab → Enter a name of your choice, Server URL, Username, and Password → Add Playlist → Tap Activate on your new playlist
- DoneTap Series, Movies, or Live TV, select a channel, and rotate the screen for full-screen view.
Tip: Check your phone over Wi-Fi whenever you can. An hour of HD video often consumes several gigabytes of mobile data.
Windows, Mac & Linux
Desktop and laptop
- Download the appDownload IPTVnator for Windows, Mac, or Linux from the download page.
- InstallDownload and install the file.
- Open IPTVnatorTap "Add Your First Playlist" → Switch the setting to "Xtream credentials" → Enter your preferred Playlist title, Server URL, Username, and Password → Tap "Add".
- DoneUse the menu bar on the left to choose between Movies, Live TV, or Series, and select a channel.
Tip: To watch on the big screen, connect your computer to the TV using an HDMI cable.
MAG & Formuler
Standalone TV boxes
- Ensure we have your MAC addressIt is found on a label on the bottom of the box and often starts with 00:1A:79.
- Open the portal settingsMAG: Settings → Servers → Portals. Formuler: open MYTVOnline and select Add portal.
- Enter the portal addressEnter the address from your email exactly as it appears, including http://.
- Save and restartThe box automatically loads the portal when it restarts.
Tip: Does it say "Portal not found"? Check that the address ends with `/c` and that the box is connected to the internet.
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02 Troubleshooting
Having trouble?
The five most common problems — and how to solve them in under a minute.
The picture is stuttering or buffering
- Restart your router and device—unplug the power for 30 seconds.
- Use a network cable or move the device closer to the router.
- Check your speed using Bredbandskollen. Anything below 20 Mbit/s is insufficient for a stable connection.
- Pause downloads and other streaming activity at home while watching.
- Test your account on your phone using the mobile network.
- Try a different server address. Contact us here.
"Incorrect username or password"
- Copy the details directly from the welcome email—they are case-sensitive.
- Check that no extra spaces were included before or after the text.
- Check that your subscription period hasn't expired. View the plans here.
- Have you changed your connection country? Contact us.
The channel list is empty or not loading
- Give it a minute when logging in for the first time.
- Close the app completely and reopen it.
- Clear the app cache in your device's app settings.
- Have you changed your connection country? Contact us.
Sound but no picture — or vice versa
- Switch to another channel and then back again.
- Update the app to the latest version.
- Is it just one channel? Let us know via the chat and we’ll check the signal.
The app isn't in the app store
Check that your device's software is up to date. Some older models are no longer supported — get in touch and we’ll find a solution that works for you.